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Quick Answers to Common Questions
FAQ Guide (Frequently Asked Questions)
1. Why should I choose Diploma Prints for my order?
At Diploma Prints, we offer several compelling reasons to choose us for your novelty fake diplomas and transcripts printing needs:
- Professionalism: Unlike small-scale operations or one-person shops, we are a professional print shop with a dedicated team of designers and support agents. We take pride in our work and strive for excellence in every order we fulfill.
- Experience: Our team of designers boasts 15+ years of experience in the industry. This expertise allows us to create high-quality designs and ensure that your prints meet your expectations.
- Wide Range of Templates: We have an extensive collection of templates to choose from, catering to different educational institutions and graduating years. Whether you need layouts for high schools, colleges, or universities, we have options that will suit your specific requirements.
- State-of-the-Art Equipment: We utilize cutting-edge printing equipment and technology to ensure superior print quality. Our commitment to staying up-to-date with the latest advancements in the industry enables us to deliver exceptional results.
- Friendly Support: Our support agents are here to assist you throughout the ordering process. If you have any questions or need guidance, our team is readily available to provide you with friendly and helpful assistance.
- Free Shipping (Limited Time Offer): As a special promotion, we are currently offering free shipping to customers within the USA. Take advantage of this limited time offer to save on shipping costs and have your prints delivered directly to your doorstep. Don’t miss out on this opportunity!
Give us a try, and we are confident that you will be impressed with the quality, service, and professionalism we offer.
2. Our services are sold for the following purposes.
- To help former alumni replace a lost or damaged diploma
- To help restore an irreplaceable document
- wow friends and family
- As a special gift
- As a novelty prop for films or productions
- If your is school closed or shut down and your options are limited
- The school is delayed and you want a personal backup copy.
3. How can i place an order?
- Place an order on our site selecting from the wide range of collections, novelty fake diplomas, fake transcripts, or degrees, certificates that you want.
- Provide details such as graduate names and passing dates
- Add the item to your shopping cart and begin the checkout process.
- All documents are 100% custom made, packaged up securely, and shipped to you.
4. How Soon Will My Package Arrive?
-Depending on the type of document you want, we work pretty fast.
- Digital copies are sent the same day if you order before 1PM Eastern Monday through Friday.
- Physical Copies can mail out the same day if finalized before 2PM Eastern.
- Delays may include weekends, holidays or acts of nature.
- Either way, we hate to keep people waiting and move really quickly.
For more information read our Delivery & Shipping Options page.
5. What is your Satisfaction Guarantee About?
- We back everything we do with a 90-day money-back guarantee. If the services are not what you want, you can request a refund. It is important to understand that what’s possible with all services is limited to our restrictions, company terms and policies, etc. This is the strongest warranty of any site like ours, as most suppliers consider work like we do “custom” and with them, “all sales are final”. Don’t buy elsewhere without trying us first.
6. How can I cancel an Order?
- You can cancel your order by giving us a call or reaching out to us via live chat. Our team will assist you in voiding the order.
7. Do you charge a cancellation fee for orders?
- No, we currently do not charge any cancellation fees for orders. Unlike many other sites which typically impose fees ranging from around 20% of the order total to a flat fee of $40, we believe in providing flexibility to our customers.
8. What if i need help and Customer Support hasn't responded?
- If you haven’t received a response from us after placing an order, that’s concerning. it’s possible that we might have incorrect contact information for you. This is not typical of our customer service standards. Please contact us immediately by calling (804) 601-3009. Additionally, you can visit our support page for further assistance.
9. What are the Restrictions and Limitations?
- Some websites function as life experience schools, enabling individuals to take tests and receive verifiable degrees. This isn’t our focus. We specialize in providing replacement alternatives for alumni, backup copies for personal use, restoration pieces, and novelty/fake/gag items specifically intended for theatrical prop use.
- Ordering services does not grant you a degree or give you a license. While the documents are of very high quality, they hold absolutely no value other than entertainment value.
- We do not offer any verification of our novelty fake diplomas or transcripts. it’s advisable to steer clear of any company claiming to verify your diplomas. Some companies may offer verification services for fake diplomas, but these often turn out to be scams, yielding unrealistic results and prove to be both time-consuming and costly.
For further information and details visit our Restrictions and Limitations page.